[Clug-work] Job Oppertunity

[Hein de Swardt]

Job Description

We are looking for a talented support engineer.

Our company is the provider of an open-access fibre optic network that
offers first-world connectivity for the supply of broadband, voice and
multimedia services.

Summary:

• As part of the Support Team it will be your responsibility to provide
efficient customer support, on a 24/7 basis.
• Our customer base consists of large international ISPs and other service
providers within the telco industry.

As a member of the Support team based in Century City you will:

• Work for the world leader in open-access fibre optic networks
• Be part of a team that are obsessed with how to provide world-class
support to customers
• Be confronted by challenges and engineering on a scale found nowhere else
• Be a self-starter who is excited about technology
• Escalate and coordinate complex issues or suspected bugs to the network
manager .
• Provide response and resolution to problems within agreed SLA targets.
• As this is a 24×7 operation, you must be open to working non-standard
hours depending on your assigned schedule. You must also be prepared for a
non-standard weekend/weekday in the case of emergencies or outages.

Minimum qualifications:
• You should be an expert (3-5 years of progressive hands-on experience) in
Linux and/or Cisco administration. You should also have strong networking
and virtualization skills and experience.

Experience in Linux is a plus as well as experience with Extreme switches
and GPON equipment.

Prior experience within a Telco environment will also count in your favour.

Salary is negotiable CTC with benefits and extras.


How to Apply

To apply for this job, please send your CV to h.j.deswardt at gmail.com

*Please note that you need to be based in or near Century City/Cape Town to
be considered.